Terms and Conditions
Operator and contact
This website uses the trading name YourFlix IPTV. Contact [email protected] or WhatsApp support.
Legal entity, registered address, company number and VAT status: to be confirmed by the operator.
Plans and access
Plans are advertised for a fixed prepaid duration and one connection unless the order confirmation says otherwise. Device, player, content and picture-quality compatibility can vary. Ask support to check a requirement before ordering.
How an order works
- Choose a plan on the website.
- Provide an email, device type and country, then continue to WhatsApp.
- We confirm availability, the total and payment instructions before payment.
- After payment is confirmed, we send the login and setup information for the selected device.
This website does not collect card details or recurring payment details. The operator must confirm the payment processor, accepted methods, currency, taxes and receipt process before publication.
Cancellation and refunds
Do not rely on this draft for cancellation or refund rights. The operator must publish a complete, fair cancellation and refund policy, including the procedure, deadlines, digital-service start conditions and any statutory rights that apply.
Customer responsibilities
Provide accurate contact and device details, keep credentials private and use the service only in accordance with applicable law and the instructions supplied with your order. Do not attempt to access another person’s account.
Availability and support
Availability, catalogue, channels and picture quality may vary by source, device and connection. Support hours and expected response times are being confirmed; no response-time promise is made in this draft.
Complaints
Contact [email protected] first with your order email and a description of the issue. The operator must add its formal complaints and dispute-resolution route before publication.
Changes
The operator will date and version the final terms and provide a copy customers can save.